From streamlining sales processes and implementing services quickly to providing self-help and online resources, we take our Spirit of Service commitment to you very seriously. Although we’re flattered to have received a number of awards lately, we do not intend to stand still. We know that when it comes to choosing a carrier, you have options – so every day, we work hard to improve your experience with us and ensure you’re getting the best possible service.

2008 ATLANTIC-ACM Metro Carrier Report Card

• Best in class for billing based on: flexibility, accuracy, timeliness, clarity, and ability to resolve disputes
• Best in class for network based on: ability to meet service-level agreements

2008 ATLANTIC-ACM U.S. Wholesale Long Distance Carrier Report Card

• Tied for Best in Class for Customer Service
• Tied for Best in Class for Network Quality
• Tied for Best in Class for Voice Pricing

2007 ATLANTIC-ACM Metro Carrier Report Card

• Best in Class for Customer Service
• Best in Class for Wholesale Sale Reps
• Best in Class for Wholesale Dedicated Internet Access Services

2007 ATLANTIC-ACM U.S. Wholesale Long Distance Carrier Report Card

• Best in Class for Customer Service
• Best in Class for Wholesale Sale Reps